Privacy Policy
Effective Date: 6/1/2025
Hilltown Families (“we,” “our,” or “us”) operates HilltownFamilies.org (the “Service”), a community-based resource for families in Western Massachusetts. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. We do not sell or rent your information, and we only share your information as outlined in this policy.
1. Information We Collect
We collect different types of information to provide and improve our Service:
a. Information You Provide Directly
When you interact with our site—such as submitting an event, listing your organization in a directory, signing up for our newsletter, or submitting an advertising inquiry—you may provide personal information including:
Name
Email address
Phone number
Business or organization name
Event or listing content (text, images, dates, etc.)
b. Log Data and Analytics
We collect information your browser sends when you visit our site (“Log Data”). This may include:
Your IP address
Browser type and version
Pages visited and time spent
Device type and operating system
Referral source
We use tools like Google Analytics to help us understand user behavior and improve site performance.
c. Cookies and Tracking Technologies
Cookies are small files sent to your browser and stored on your device to track usage and personalize your experience. We use cookies to:
Monitor site traffic
Improve usability
Retain your preferences
You can configure your browser to refuse cookies or alert you when cookies are being used. However, some features of the Service may not function properly without cookies.
2. How We Use Your Information
We use your personal data to:
Provide directory and event content
Manage advertising and sponsorship listings
Send newsletters and updates (only if you opt in)
Respond to contact requests or customer support inquiries
Improve our Service through analytics and user feedback
Comply with legal obligations
3. Sharing of Information
We may share limited information with trusted third parties who help us operate the Service, such as:
Email newsletter platforms (e.g., ConstantContact)
Website analytics tools (e.g., Google Analytics)
Calendar, form, and ad management tools
Web hosting and technical support providers
These third parties are authorized to access your information only as needed to perform specific tasks on our behalf and are required to protect your data.
4. Data Security
We take reasonable steps to protect your personal information. However, no online system is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Children’s Privacy
Hilltown Families is a family-focused resource, but our Service is not intended for direct use by children under 18 without parental supervision. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently received such information, please contact us and we will delete it.
6. Third-Party Links
Our site may include links to external websites, services, or resources. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We recommend checking this page periodically to stay informed.
8. Your Rights and Choices
You have the right to:
Request access to the personal information we hold about you
Request corrections or deletions of your personal data
Unsubscribe from our newsletter or marketing communications at any time
To make a request, email us at [Insert Email Address].
